Juneau Auto Mall is amazing! They were friendly, honest, and answered all of my questions without any pressure. Their inventory is quality! I’d definitely recommend checking them out!

Great team for both sales and financing. I did not feel like I was being pressured into anything I didn’t want, and I came away with a car I’m very glad with. Austin was super patient with me and was happy to let me get in a test drive. I’d certainly come back to Juneau Auto Mall

Cam was my salesperson today. He made my tough decision very easy and confident. He provided me with excellent service and communication.

Always good and quick service.

Great customer service

My car was serviced here n May 2025. The service staff made an appointment for me that fit my needs. The service was done quickly, and I was called to let me know it was ready to pick up. When I picked my car up the technician explained to me what was done, the checkups that were performed , and noted no issues. I like the communication from the dealership and the quality of the service. Well done!

Always helpful and friendly!!!

Blake was amazing and helped us with all our questions and made the process as streamlined and easy as possible. He’s friendly, patient and up front about all pricing and aspects of purchasing. Highly recommend! And we already have another car in the works with Blake!

The young man at the first desk in the service dept . Should get 10 stars if we could give them. Great customer service and does amazing job

Thank you Matthew Naputi and everyone at the Juneau Auto Mall for a welcoming and wonderful car purchasing experience.

If you're looking for a vehicle at Juneau Auto Mall, I can't recommend Jamal Bailey enough. He is the salesperson to ask for! Jamal takes the time to find the information you need, answers questions thoroughly, and never makes you feel pressured. He's genuinely kind, professional, and easy to work with. His honesty and friendly attitude made the entire experience enjoyable. Great customer service can be hard to find, and Jamal definitely delivers. Highly recommend working with him if you're shopping for a vehicle!

I headed in to JAM in a minor panic after finding out that AML was no longer shipping plug-in hybrids. As the owner of a plug-in hybrid Volvo -- a make that no garage in Juneau will service, at least not happily -- that had a "hybrid system failure" warning appear, I was concerned that I was going to be stuck with a car that was unreliable with no way to get it fixed. I was open with them about the dilemma, and they were amazing. Jeremiah Lund spent three hours with us finding the right replacement and Dusty the GM made me a very fair offer and worked to meet in the middle on a trade knowing that he would have to get the Volvo onto a ferry to auction this week -- so a true win win and I love my new Crosstrek and was in and out of the dealership in three hours which was a first. One of the things I love most about Juneau is that we understand that we are all connected and interdependent -- and this felt like a great example of a local business working with a community member to solve a problem unique to Juneau -- and finding a solution that made sure that everyone would get what they needed. Much appreciated and would go back in a heartbeat.

We had an amazing experience, wonderful helpful people and great pricing!!! Jeremiah is the absolute best!!!

Just brought home our new Toyota Crown, and we couldn’t be happier with the experience. If you’re in the market for a new or pre-owned vehicle, ask for Kyle—this is our third or fourth purchase with him, and every time has been smooth and stress-free. He’s knowledgeable, never pushy, and always respectful of your time. Kyle does an excellent job helping you find the right vehicle that fits both your needs and your budget.

Austin is great! Low pressure, super helpful, and down to earth. He made the whole process super easy.

Went to Juneau Auto Mall basically knowing what I wanted and didn’t want. Matt, my salesman was the absolute best. No pressure sales, and he listened to my wants. In addition to that, Chance, the finance manager was also very easy to work with. I was in an and out in less than 4 hours, which is pretty impressive. Definitely recommend this dealership!

Jermiah was absolutely amazing. After quite sometime I was able for finally driveway with the car I actually wanted. He fought for me, worked with some challenges and did his best. Would highly recommend!

Excellent and timely service. Very pleased with everyone's professionalism and kindness, especially Jocelyn!

Matt N provided a great sales experience. He got us a very good deal on the exact model of RAV 4 we wanted. He had it prepped and delivered to us downtown! Super experience. Great vehicle and very nice people!

My experience at Juneau Auto Mall was great! Eric, the sales professional who helped me, was amazing! Very professional and knowledgeable. I couldn’t have asked for a better experience!