The young man at the first desk in the service dept . Should get 10 stars if we could give them. Great customer service and does amazing job

Blake was amazing and helped us with all our questions and made the process as streamlined and easy as possible. He’s friendly, patient and up front about all pricing and aspects of purchasing. Highly recommend! And we already have another car in the works with Blake!

I headed in to JAM in a minor panic after finding out that AML was no longer shipping plug-in hybrids. As the owner of a plug-in hybrid Volvo -- a make that no garage in Juneau will service, at least not happily -- that had a "hybrid system failure" warning appear, I was concerned that I was going to be stuck with a car that was unreliable with no way to get it fixed. I was open with them about the dilemma, and they were amazing. Jeremiah Lund spent three hours with us finding the right replacement and Dusty the GM made me a very fair offer and worked to meet in the middle on a trade knowing that he would have to get the Volvo onto a ferry to auction this week -- so a true win win and I love my new Crosstrek and was in and out of the dealership in three hours which was a first. One of the things I love most about Juneau is that we understand that we are all connected and interdependent -- and this felt like a great example of a local business working with a community member to solve a problem unique to Juneau -- and finding a solution that made sure that everyone would get what they needed. Much appreciated and would go back in a heartbeat.

Thank you Matthew Naputi and everyone at the Juneau Auto Mall for a welcoming and wonderful car purchasing experience.

Always helpful and friendly!!!

Love to shoo local. Everything went smoothly. Cam was great.

He welcomed us at the door and was very friendly and easy to talk too. Even helped us swap our child’s car seats. We had a great experience and we recommend going to him if you’re looking to buy a car. Thank you so much Eric!

The employees at the Toyota dealership made the process of buying a car very easy. My wife is very pleased with me for letting the Toyota dealer talk her into a new 4Runner.

Ease of booking appointment online, easy drop off, trouble contacting to learn of status, but polite check out. Service and battery purchase and install reasonably priced.

Honest, patient and knowledgable about each vehicle

Juneau auto mall is 100% the way to go. The staff is AMAZING! I got to work with Cameron and Chance and they were the best. Took the best care of me and my new purchase! Got me the best deal and were very thorough and friendly! I’ve found my go to dealer

We had an amazing experience, wonderful helpful people and great pricing!!! Jeremiah is the absolute best!!!

Eric and Leo were great to work with! So happy with my new car!

Cam was my salesperson today. He made my tough decision very easy and confident. He provided me with excellent service and communication.

Always good and quick service.

Great customer service

My car was serviced here n May 2025. The service staff made an appointment for me that fit my needs. The service was done quickly, and I was called to let me know it was ready to pick up. When I picked my car up the technician explained to me what was done, the checkups that were performed , and noted no issues. I like the communication from the dealership and the quality of the service. Well done!

Needed an oil change. Was called to say front brakes need replacing too. They fit me in. They called when done. Good communication.

My experience at Juneau Auto Mall was great! Eric, the sales professional who helped me, was amazing! Very professional and knowledgeable. I couldn’t have asked for a better experience!

Great service and personnel